Sep 10, 2026 New Delhi : With over 21 years of experience in the hospitality industry, Rubina Sharma – the new Hotel Manager of Crowne Plaza Mayur Vihar New Delhi – exemplifies leadership, innovation, and operational excellence. In her last role she served as Hotel Manager at The Eros New Delhi Nehru Place. An alumna of IHM Pusa, Rubina has built a remarkable career marked by her commitment to guest satisfaction and business growth.
In her current role as Hotel Manager at Crowne Plaza Mayur Vihar, Rubina oversees all operational departments and leads guest services. Since August 2026, she has been instrumental in driving revenue growth, achieving new business milestones, and ensuring the highest standards of service.
Rubina’s responsibilities include:
* Managing day-to-day hotel operations
* Leading and mentoring diverse teams
* Enhancing guest satisfaction and relationship management
* Developing and implementing strategic business plans
Her strategic vision extends across all aspects of hotel management, resulting in operational excellence and a culture of 100% guest and staff satisfaction. Rubina’s extensive experience includes key roles with esteemed properties such as The Imperial Hotel, Taj Palace Hotel, Jaypee Group of Hotels, and IHG.
Rubina Sharma’s inspiring journey and leadership make her a fitting choice to be featured on International Women’s Day, celebrating her outstanding contributions and the positive impact she has made in the hospitality industry. TravTour MICE by Arvind Sharma